All cancellations must be submitted in writing to: hello(at)zachhayter(dot)com
I understand that Zach does not offer refunds and I understand and agree that I will not receive a full or partial refund under any circumstance. I further understand that if I choose not to use all of the time/sessions I have paid for within 12 months, I will forfeit my rights to this time/these sessions, and I will not receive a full or partial refund.
I further understand that if I need to reschedule a session with Zach, I need to give him at least 24 hours written notice. If I reschedule with less than 24 hours’ notice, I will forfeit the session/scheduled time in its entirety.
I understand that if I purchase one or more private sessions with Zach that I need to provide 24 hours notice to reschedule. I agree that if I don’t reschedule with 24 hours notice or if I show up more than 5 minutes late for my session, it will be considered a no show, and I will lose my session and will not receive a full or partial refund for the session.